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Supportive Communication (mana
Beginning of Paper III. Focus on solutions.
? Be validating, not invalidating. Validating statements make people feel important and needed. Invalidating statements make people lose confidence in themselves and cause them to see themselves as worthless. There are four types of validation.
I. Respec .... Middle of Paper .... is made to conform to an absolute point of view.
III. Indifference is the form of invalidation where the communicator makes the other person feel that their feelings are not cared about.
IV. Imperviousness is where the communicator does not acknowledge the listener’s feelings or opinions.
? Make communication specific, not global. When statements are made to be specific, the listener will understand it better and be able to apply to the wrong behavior more effectively.
? Be conjunctive, not disjunctive. Communication should al ....
836 words | 4 pages
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