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In Search Of Excellence Beginning of Paper Knowledge about organisational behaviour has become very important to a manager's performance and success. Therefore, it is not surprising that writers often claim to have the information that managers need if they are to excel in their jobs. is one of the most well known books of .... Middle of Paper .... that a new manager of a Macdonald’s will perform exactly as the old manager did is ridiculous. The workers must adjust and adapt to the new manager's way of business. The first principle is a bias for action. This is basically saying "Stop talking and do something about it." When Macdonald’s has a rush of customers and their supplies for making food are low, they (usually) don't say "You know what, I have no more cheese" or "Could someone get me some more cheese?" They take action and get the cheese, make it if necessary, and .... 656 words | 3 pages Subscription Length Price Join 30 days membership (recurring) $19.95 90 days membership (recurring) $39.95 180 days membership (non-recurring) $69.95