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Managing Service Delivery Beginning of Paper In the literature concerning leadership, vision has a variety of definitions, all of which include a mental image or picture, a future orientation, and aspects of direction or goal. Vision provides guidance to an organisation by articulating what it wishes to attain. It serves as "a .... Middle of Paper .... provides meaning and purpose to the work of an organisation. Vision is a compelling picture of the future that inspires commitment. It answers the questions: Who is involved? What do they plan to accomplish? Why are they doing this? Vision therefore does more than provide a picture of a desired future; it encourages people to work, to strive for its attainment. For public sector leaders who implement change in the product or service they deliver, vision is "a hunger to see improvement" (Pejza, 1985). As important as it is to know what vision .... 1906 words | 7 pages Subscription Length Price Join 30 days membership (recurring) $19.95 90 days membership (recurring) $39.95 180 days membership (non-recurring) $69.95